Become a Smart Home Operator in 7 easy steps!

The One-Stop-Shop for Service Providers

Operator Cockpit platform for monitoring operations

Always stay on top of your business with our operator cockpit platform and never worry about after-sales, ever! Monitor your devices and know when a replacement is needed.

The Powerful Backend Console

Stay on top of after-sales support and customer service

Service providers need to have full clarity on what their end customers are expecting. With the operator cockpit platform by Consolomio®, you get an insider look on what your customers need – helping you to serve them better than ever!

To grow your business, you must leverage intelligence from data gathered by our platform. We make it accessible to the service providers, empowering them to get better and grow their business.

See device details and control available options
SHaaS Operator Cockpit

The User Interface for
After Sales und Customer Support

  1. Dashboard

  2. User Overview

  3. Manage Automations

  • Operator Cockpit

    Dashboard

    Bird’s eye view of your full-fledged service to help stay abreast of your services.

    • Central starting point
    • Overview of all users and devices
    • System status

  • Operator Cockpit

    User Overview

    User-level details to help the service providers understand what their customers need

    • Central point to cater all the customers
    • Monitor all the websites to track their activation status
    • One-step overview to all the homes and rooms

  • Operator Cockpit

    Manage Automations

    Proactively manage all the automations by empowering your agents with user-level access

    • See existing automation
    • Manage the settings
    • Create new automations

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Troubleshooting / After Sales Service

Assist your customers
in the most useful way

With Consolomio®, we strive to offer user-level insights and granular data to the service providers for being able to do their job well. By adding extremely powerful back-end capabilities, we have tried to make it very helpful to the smart home service providers. 

Preventive Support

Preventive Support
with our reliable API

Customers always prefer to get proactive customer support and maintenance instead of a reactive one where they need to get in touch with the service providers and then wait for them to identify before resolving it. 

With the back-end capabilities within our operator cockpit platform, service providers can know well in advance about various updates and take preventive action to impress their customers. 

  1. Service providers can be alerted when the battery level is low in any of the devices.
  2. With our API, you can contact your customer and remind them to get a new battery or proactively send them a new one.

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